661-631-2165

Training and Development

Offering a wide range of training to meet you and your team's specific needs.

P•A•S Associates’ workshops are presented in the
P•A•S Training Center OR on-site at
your location!
We can customize any workshop for your team!

Contact us for more information:

Training4You@PASassociates.com

Quick Start for Supervisors™

Quick Start for Supervisors™ equips participants to handle  the role of supervisor more effectively, increasing morale, productivity and profitability. Once individuals complete this training  program, they’re off and running in their role as supervisor!

 

Each series consists of eight modules.

(One module per week for eight weeks)

 

Next Series Begins: Fall Dates to be Announced Soon!

 

Human Resources

Leaves of Absence...What You Need to Know:

With the smorgasbord of Leave of Absence options available through both State and Federal laws, it can be tricky navigating through and deciding which ones are applicable to your situation. What steps need to be taken to stay within the guidelines for different types of leave? Which types of leave are paid and by whom? What happens when an employee doesn’t return from leave? Let us guide you through the maze of Leaves of Absence with this workshop!

 

(Fall Dates to be Announced Soon!)

Payroll from an HR Perspective:

The payroll process is more than just entering hours and crunching  numbers to produce paychecks. From an HR standpoint, there are a multitude of laws, regulations, and guidelines that every payroll department needs to follow and they are constantly changing...are you up to date? This workshop will address...

 

• What payroll documentation is required when hiring a new employee?

• How do we handle overtime for Exempt vs. Non-Exempt?

• How will the new CA Minimum Wage increase apply to my company?

• What do I need to do when an employee is terminated?

 

Find out the answers to these and many more questions in this workshop!

 

(Fall Dates to be Announced Soon!)

HR Boot Camp (4-Week Series):

If you’re working in an HR role but have had little to no HR training, this is the Boot Camp for you! This series will provide participants with 16 hours of intense training in the areas of wage and hour compliance; leave of absence administration; harassment, discrimination, and retaliation requirements; the interview, new hire and on-boarding processes; performance evaluations; employee relations; communication; employee coaching and disciplinary action; termination requirements. Attendees will leave knowing what they need to do to “step in time” with state and federal requirements surrounding their HR responsibilities.

 

(Fall Dates to be Announced Soon!)

Boot Camp for Supervisors (2-Day Series):

“Boot Camp” is known in military circles as a time when new enlisted recruits learn the basics of functioning in their military profession. Although there will be no harassment or intimidation by the trainers, this session will provide participants with the basics about their supervisory role from an HR perspective. We’ll cover basic wage and hour compliance, leave of absence administration, harassment, discrimination, new hire and termination paperwork and communication. Attendees will march away with a new appreciation of the importance of the HR-related functions in their jobs and how to work more effectively with their team.

 

(Fall Dates to be Announced Soon!)

Regulatory

Let’s Put a Stop to Harassment:

The State of California continues to mandate two hours of bi-annual sexual harassment training and education for all supervisors who work for companies that engage or employ 50 or more individuals (including temporary workers, independent contractors, and employees outside of California).

 

In an effort to assist companies in meeting this requirement, P•A•S Associates is providing harassment training on the dates noted below. This interactive session will not only meet State requirements, including the new “anti-bullying” requirements, but assures your supervisors understand how to recognize and prevent sexual harassment in your workplace, limit liability for you and themselves, and effectively communicate such information to your employees.

 

Be sure to train your supervisors
who haven't been trained since 2016!

 

(Fall Dates to be Announced Soon!)

 

 

Mid-Year Legal Update & HR Pitfalls for 2018:

 with Dan Klingenberger, Esq., LeBeau-Thelen

2018 brings even more new laws, regulations, and court decision information. You can make 2018 the most informed and protected by attending this workshop and gathering information to assure your company is in compliance.

 

(Thursday, June 7, 2018; 8:30 a.m. - 10:30 a.m.)

Productivity

The Work/Life Equation:

Having a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. By balancing a career with home life it will provide benefits in each environment. You will become healthier, mentally and physically, and you will be able to produce more career wise.

 

With a handle on the Work/Life Equation, you will be managing your time better. Better time management will benefit all aspects of life; you will be working less and producing more. This workshop will show how to focus on the important things, set accurate and achievable goals, and communicate better with your peers at work and your family at home.

 

(Fall Dates to be Announced Soon!)

Lean Process & Six Sigma:

Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result.

 

Our Lean Process And Six Sigma workshop will provide an introduction to this way of thinking that has changed so many corporations in the world. This workshop will give participants an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in their own organizations.

 

(Fall Dates to be Announced Soon!)

If Only I Had More Time...I’d Be Organized!:

This session helps participants take control of their time and increase their productivity, using the DiSC®Time Mastery Profile for individual effectiveness. It provides the tools necessary to prioritize major projects into doable tasks, minimize "time robbers," and identify ways to deal with distractions, eliminate interruptions, and set effective goals and priorities in terms of importance and urgency, allowing you to schedule tasks effectively. These tools will add more time to your day!

 

(Fall Dates to be Announced Soon!)

Turn Chaos Into Control: Master Your Focus and Productivity:

A distracted employee is a less effective employee. Employees who do not pay attention can waste valuable time and make careless mistakes. With the help of this workshop, participants will be more efficient at their jobs, make fewer mistakes, and be more productive overall.

 

Honing your focus is a useful skill that allows managers to connect with their employees on an emotional level and motivate them to focus on their work. Our workshop will help participants reach their personal, and in turn, company goals. You will gain valuable insight and strategies into what it takes to be more attentive and vigilant.

 

(Fall Dates to be Announced Soon!)

Choose any 3 Productivity Workshops to receive your Productivity Training Certificate of Completion and save!

Register Here

Communication

Giving & Receiving Feedback:

Communication: Essential to Your Team’s Success:

Giving and receiving feedback can be extra challenging for anyone. Through this workshop, participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way.

 

Feedback, if done correctly, will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.

 

(Fall Dates to be Announced Soon!)

Every work team has the same struggle – communicating effectively. This workshop will help participants understand the general principles of communication, the how-to’s of listening effectively and provide tools to improve and fine-tune their listening skills. The results are undeniable!

 

(Fall Dates to be Announced Soon!)

Conflict Resolution:

Wherever two or more people come together, there is bound to be conflict. This course will give participants a step-by-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will be provided a set of skills in solution building and finding common ground.

 

In this Conflict Resolution workshop, participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits.

 

(Fall Dates to be Announced Soon!)

Dynamic Interactions: Sharpening Your Interpersonal Skills:

It’s What You DON’T SAY That Counts!

(Body Language Basics):

Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through this body language basics workshop, you will be given a set of tools to use to your advantage. These tools can be utilized in the office and at home. Understanding body language will provide you a great advantage in your daily communications.

 

It's What You Don't Say That Counts will provide you with a great set of skills to understand that what is not said is just as important than what is said. It will also give you the ability to see and understand how your own body language is being seen. You will be able to adjust and improve the way you communicate through non-verbal communications.

 

 (Fall Dates to be Announced Soon!)

We've all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Participants will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

 

This workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

 

(Fall Dates to be Announced Soon!)

Choose any 3 Communication Workshops to receive your Communication Training Certificate of Completion and save!

Register Here

Business Development/Management

The Ins and Outs of Business Ethics:

A company's ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability. Developing a business ethics program takes time and effort, but doing so will do more than improve business, it will change lives.

 

A company's ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way a company's ethics are developed. It is a two-way street; the influence goes both ways, which makes understanding ethics a very important part of doing business today. Ethics is very important, as news can now spread faster and farther than ever before.

 

(Fall Dates to be Announced Soon!)

What Happens After? (Business Succession Planning):

Business succession planning is all about being prepared. The loss of valuable leadership can cripple even the strongest of companies. Succession planning is an essential component to the survival and growth of any business. Whether it is grooming employees to become leaders, or preparing for an employee's retirement, participants will identify common obstacles and how to overcome them.

 

This workshop will show you the differences between succession planning and mere replacement planning. How you prepare people to take on leadership responsibilities is just as important as hiring the right person for the job. Every company should have a form of succession planning in its portfolio.

 

(Fall Dates to be Announced Soon!)

Boot Camp for Supervisors (2-Day Series):

“Boot Camp” is known in military circles as a time when new enlisted recruits learn the basics of functioning in their military profession. Although there will be no harassment or intimidation by the trainers, this session will provide participants with the basics about their supervisory role from an HR perspective. We’ll cover basic wage and hour compliance, leave of absence administration, harassment, discrimination, new hire and termination paperwork and communication. Attendees will march away with a new appreciation of the importance of the HR-related functions in their jobs and how to work more effectively with their team.

 

(Fall Dates to be Announced Soon!)

Leadership

Women in Leadership:

Earning the Coffee Mug: Being a Likeable Boss:

Often, people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. Participants will be able recognize these events and grab the reins with more confidence. This workshop touches on understanding the leadership gap, vital leadership traits, and how to overcome various barriers.

 

With our Women in Leadership workshop, participants will learn how women are changing the workforce. Through this workshop, participants will gain a new perspective on the workforce, and what benefits can come from hiring and promoting women to higher positions.

 

(Fall Dates to be Announced Soon!)

Being more likeable is a quality everyone can increase and improve. Being likeable and a figure of authority is where some challenging conflicts can arise. With this workshop participants will recognize these possible areas of conflict and develop the skills and knowledge to overcome them.

 

Our Being a Likeable Boss workshop will show that honesty and trust will be participants’ biggest tools in fostering a better relationship with their employees. Trusting your team by avoiding micromanagement, using delegation, and accepting feedback will put your participants on the right path to be a more likeable boss and earn you that #1 Boss mug!

 

(Fall Dates to be Announced Soon!)

Taking the Reins: The Art of Leadership and Influence:

They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, everyday people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring.

 

Once you learn the true Art of Leadership and Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.

 

(Fall Dates to be Announced Soon!)

Dynamic Interactions: Sharpening Your Interpersonal Skills:

We've all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Participants will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

 

This workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

 

(Fall Dates to be Announced Soon!)

Giving & Receiving Feedback:

Giving and receiving feedback can be extra challenging for anyone. Through this workshop, participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way.

 

Feedback, if done correctly, will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.

 

(Fall Dates to be Announced Soon!)

Choose any 3 Leadership Workshops to receive your Leadership Training Certificate of Completion and save!

Register Here

Customer Service

Dynamic Interactions: Sharpening Your Interpersonal Skills:

We've all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Participants will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

 

This workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

 

(Fall Dates to be Announced Soon!)

Customer Service Essentials:

Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you're a company owner, serving your staff and your customers.

 

The Customer Service Essentials workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Participants will be provided a strong skill-set including in-person and over the phone techniques, dealing with difficult customers, and generating return business.

 

(Fall Dates to be Announced Soon!)

Business Etiquette: How-To’s for the Professional Work Environment:

This seminar will help you develop your employees in the area of professional emailing, cubical and general workplace behavior, cell phone use, and dressing appropriately. Teaching them the necessity of giving and receiving compliments graciously, “owning up” when they’ve done something wrong, and how to keep a conversation flowing, are just a few of the additional etiquette topics taught in this session. These concepts, once mastered, will aid employees in putting their best foot forward not only when interacting with co-workers, but when assisting customers and clients as well!

 

(Fall Dates to be Announced Soon!)

Register for all 3 Customer Service Workshops to receive your Customer Service Training Certificate of Completion and save!

Register Here

Supervisory Development

Giving & Receiving Feedback:

You Can Do It!: Coaching and Mentoring for Success:

Giving and receiving feedback can be extra challenging for anyone. Through this workshop, participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way.

 

Feedback, if done correctly, will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.

 

(Fall Dates to be Announced Soon!)

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

 

This workshop focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

 

(Fall Dates to be Announced Soon!)

Conflict Resolution:

Delegating...A Supervisor’s Role and Responsibility:

Wherever two or more people come together, there is bound to be conflict. This course will give participants a step-by-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will be provided a set of skills in solution building and finding common ground.

 

In this Conflict Resolution workshop, participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits.

 

(Fall Dates to be Announced Soon!)

We all have obstacles that keep us from delegating, and this session will not only help participants discover, address, and move beyond theirs, but know when and what to delegate. Join us to learn how you can delegate what you've been hanging on to for too long, effectively communicating what you're delegating and assure the task is completed effectively.

 

(Fall Dates to be Announced Soon!)

Care and Candor: Making Performance Appraisals Work:

Appraisal meetings are often dreaded by both the manager and the employee. However, when handled correctly the appraisal meeting can be an invaluable opportunity to learn, grow, and increase motivation on both sides of the table. This exciting workshop demonstrates the importance of making a caring attitude and honest feedback the foundation of the appraisal meeting in order to achieve the best results.

 

(Tuesday, May 15, 2018; 8:30 a.m. - 11:30 a.m.)

Choose any 3 Supervisory Development Workshops to receive your Supervisory Development Training Certificate of Completion and save!

Register Here

Wellness

Counting to Ten: Anger Management in the Workplace:

Controlling and limiting anger is important in every aspect of one's life. Without control you are putting limits on what you can accomplish. Anger can be an incredibly damaging force, costing people their jobs, and personal relationships. However, since everyone experiences anger, having a constructive approach to manage it effectively can turn it into a valuable asset.

 

This workshop will give participants that constructive approach. Participants will learn how to identify their anger triggers and what to do when they get angry. Through specific coping and planning techniques, anger can become a positive tool.

 

(Fall Dates to be Announced Soon!)

The Work/Life Equation:

Having a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. By balancing a career with home life it will provide benefits in each environment. You will become healthier, mentally and physically, and you will be able to produce more career wise.

 

With a handle on the Work/Life Equation, you will be managing your time better. Better time management will benefit all aspects of life; you will be working less and producing more. This workshop will show how to focus on the important things, set accurate and achievable goals, and communicate better with your peers at work and your family at home.

 

(Fall Dates to be Announced Soon!)

Available As Custom Sessions

Everything DiSC® Management

This sessions teaches managers how to bring out

the best in each employee. It’s the most in-depth

management training solution available. Everything DiSC Management will increase effectiveness using personalized learning to help people develop their styles, improve communication and increase employee engagement.

Everything DiSC® Workplace

This session is great for increasing team cohesiveness, productivity, and effectiveness! Participants learn to better understand themselves and appreciate the styles of the people they work with. This assessment and material can be used with everyone in an organization, regardless of title or role, to improve the quality of the workplace.

Everything DiSC® Sales

Everything DiSC Sales teaches sales teams to

connect better with their customers by learning to

read another person’s preferred communication

style, and as a result, close more sales.

Document, Document, Document!!!

Does documenting employee situations seem like just another headache to complicate your job? Do

you avoid confronting employees so you don’t have to hassle with documenting the issue? Then join

us and learn the value of documenting effectively, the “what” you should include in documenting

employee issues, and how the lack of documentation can come back to haunt you!

Hire Tough Manage Easy

Hiring the right people for the right position the first time is one of the most important roles an organizational leader plays. This session specifically addresses the “how-to’s” behind this tough assignment.

Managing People Through Change

This session provides mangers with insights they need to help people deal with change in the workplace and change in their personal lives that impinge on work.

Four Generations:
The Greatest Potential

With four generations in today’s workplace, differences in attitudes, values, and communication

can create misunderstandings and trigger conflicts that reduce morale, teamwork, and productivity.

Managing Stress: The Road to Resiliency

Few skills are more important to a career than the ability to stand strong and calm under pressure,

stress, and chaos. This workshop delivers the all-important techniques and strategies that help

employees come across as level-headed and confident … even if their emotions are tugging away inside.

Give 'Em The Pickle

This is the customer service program everyone is talking about! Serving the customer is a noble profession, but how do you get your team to understand that? Bring them to this workshop and let us show them how the four Key Principles will keep customers coming back to you … and make their jobs more enjoyable and easier to tackle.

Telephone Courtesy Pays Off!

This session provides basic telephone etiquette skills, such as courteously putting a caller on hold,

effectively using voicemail, saying “no,” and handling language differences, complaint calls, and

angry customers. This session is a must in today’s electronic-focused, sometimes impersonal world.

Coaching For Success

This workshop is designed to help you with one of the biggest fears supervisors face—coaching employees who need it!! The tools you’ll learn in this workshop will give you a clear, no-nonsense, proven approach for coaching your employees that will work in any employee performance situation.

Manage Workplace Conflict

Because conflict is so common, every leader needs to develop the skills necessary to manage conflict productively and confidently. This session teaches the Four-Step Process to Managing Conflict that will become your company’s guide to effectively

resolving workplace problems, leading to more effective teams and higher productivity.

Ethical Muscle...A Responsibility

of Leadership

Ethics has quickly become one of today’s most critical business concerns, and the ethical make-up of every business begins with its employees. The actions you take, the decisions you make, and the daily behaviors you exhibit are ultimately how your

organization will be judged. Join us to learn how to do what’s right, and exercise your ethical muscle.

Dynamic Decision Making

Using a case study approach, this course offers a straightforward, easy-to-follow process designed to improve the way you make business decisions … or any decision that can help you reach your goals.

Creative Problem Solving

Working in the 21st Century requires employees to develop critical thinking skills and integrate creativity with analytical thinking for effective problem solving. Let us show you how!

Finding the UP in Upheaval

This workshop is designed to assist companies dealing with mergers, acquisitions, downsizing, reorganization, growth and relocation — the most common causes of organizational upheaval.

Working With You Is Killing Me!!

Is there someone at work driving you crazy?? Do you have a chaotic coworker, an unruly employee, or an impossible client?

Also Available:

Five Behaviors of a Cohesive Team • Analytical Thinking

Succeeding In a Diverse World • Managing For Employee Engagement

Terminating Effectively In a Litigious Society • Ouch! That Stereotype Hurts

A Peacock in the Land of Penguins

Don't see the topic you need listed here?
Call us! 661-631-2165

or email us at Training4You@PASassociates.com

P•A•S offers employers a trusted partnership that provides peace of mind by minimizing HR liability, enhancing team effectiveness, and promoting profitability.

1401 19th Street, Suite 235 Bakersfield, CA 93301

 (661) 631-2165 • Fax: (661) 631-2841

P•A•S Associates has expertise in human resources and other areas involving employment issues. P•A•S Associates, in providing this website, does not represent that it is acting as an attorney or that it is giving any form of legal advice or legal opinion. P•A•S Associates recommends that before making any decision pertaining to human resource issues or employment issues, including the utilization of information contained on this website, the advice of legal counsel to determine the legal ramifications of the use of any such information be obtained.

©  2018 P•A•S Associates

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